Chris Byars
Changing ingredients is super clumsy for something like a pick 5, list gets so long The order summary screen just lists it all with no spaces between each of the 5 items; can barely tell where one item stops and next begins. That's probably why I never get my order correct. So hard to read. Also, when I switched apps to messenger to ask wife a question and switched back to Krystals app, it cleared my entire cart of 15 items.... that was almost enough to make me not even want anything anymore.
5 people found this review helpful
How Walker
Absolutely a miserable experience. Saved cards don't work a second time. Nightmare trying to enter in card information because the keyboard won't pull up. It's an app issue, not a phone/Android issue. It takes less time to drive to the restaurant, order food, wait, and drive home than it does to try and order in app.
25 people found this review helpful
Hunter Wilburn
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App was very glitchy. Had to log out and back in multiple times for it to allow me to use a coupon code, and then would not allow me to submit my order. Closed the app and replaced the order 3 different times to no avail. When I went through the drive through they would not honor the coupon because " its only for the app" extremely unhappy and now realize again why I havnt been to a Krystalls in years.
9 people found this review helpful