Potafo Delivery App

POTAFO

About this app

Keralite’s love for food is the driving force behind this venture. We bring all the restaurants under one platform which provides the customers with variety of choices. We connect customers with many local restaurants online, allowing customers to view menus and place orders for delivery in a quick, fun, friendly and hassle-free way. Customers can order food and access a wide range of discounts using our website and mobile application (IOS/ANDROID) in a few clicks.

Ratings and reviews

The app is good except for address functionality, the concept is very good and listed are some great restaurants in Calicut which otherwise not offering door delivery. The execution is also good. Only problem is being unprofessional. The boy is not worried about the food delivered is spilled, crushed or even mismatched. The office is not answerable or not keen to improve.

Ordered via the app once. The restaurant I ordered from didn't have one of the items listed. A guy from potafo called & confirmed it proceed with the rest of the order & said the refund for the missing item will be credited to my account. But it did not happen. Next day I called the customer care. They put me hold for some time & said they'll call back. That too didn't happen. It's amongst the worst customer care experience I have had. I uninstalled the app. There are BETTER ALTERNATE OPTIONS.

Worst experience ever from a food delivery app. You order something they take the money, and that's it. There is no way you contact someone if the food is not delivered, items are missing or delivery is delayed for like 2 hours. You can't contact customer service, because there is only one phone number, which will be either busy or not reachable. It happened once, I called and complained (after trying for 10 mins straight). Yet it happened again.

What's new

- You can now order medicines from the app
- You can now avail laboratory services
- Performance improvements and UI changes