4.6
104K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Operate your account and control your investments directly from your smartphone with the Mediolanum mobile banking app.

Consult all the products you own, reorder the icons on the home page according to your preferences, by dragging the icons.

Customize the quick access area by selecting the three functions you use most frequently.

On enabled terminals, you can use your fingerprint to access the app and authorize payments.

The service is completely free and accessible to all Banca Mediolanum account holders.

Find out more on the dedicated page https://www.bancamediolanum.it/nl/nuova-app-mediolanum

INFORMATION FUNCTIONS
- Heritage
- Current account, deposit account and card account
- Mortgages and loans
- Credit card, debit card and prepaid cards
- Trading dashboard and fund dashboard
- Insurance investments, life policies and protection policies
- Checks

DEVICE FUNCTIONS
- Bank transfers, bank transfers, telephone top-ups
- Payment of postal bills, MAV, RAV, F24 payment, also via camera
- Send Money by PayPal and prepaid top-ups
- Online trading, add-ons and disinvestments on Mediolanum funds and third-party funds
- Constraints
- Cash reservations at participating branches

For further information on the security of Banca Mediolanum visit the page https://www.bancamediolanum.it/sicurezza
Banca Mediolanum does not store information about your location.

To report anomalies, write to mobilelab@mediolanum.it, indicating your customer code and the details of the problem encountered (error messages, crashes, etc.).

Banca Mediolanum guarantees its customers a high standard of security for its banking and financial services.
In the customer's interest, therefore, Banca Mediolanum inhibits access to its app via devices equipped with altered or tampered software or operating systems, in any form and way (e.g. through a procedure aimed at altering root permissions).

Accessibility declaration: https://www.bancamediolanum.it/accessibilita-appmobile

Information on the processing of personal data: http://www.bancamediolanum.it/privacy

To prevent the risk of any fraudulent or illicit behaviour, the Bank carries out an analysis of the data collected by the APP on the mobile device used, also in relation to the use of other Apps present on the same in which the Mediolanum App was downloaded in addition to the information on your location and the use of other databases and services made available by the Bank's suppliers, who operate as Data Controllers. This analysis activity entails that this data is processed using automatic decision tools to allow a more effective assessment of the risk of being a victim of fraud. This is exclusively for the purpose of efficiently minimizing this risk. This activity, which involves the evaluation of specific aspects linked to the use of the apps via the mobile device used to use the services provided, gives rise to processing that Banca Mediolanum carries out to fulfill specific obligations established by European Union law and current Italian regulations aimed at guaranteeing the prevention, investigation, identification and repression of cases of fraud. The need to fulfill these obligations, which the Bank is required to respect based on current legislation, constitutes the legal basis that legitimizes this processing.
Updated on
8 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
102K reviews
Ignacio Sambataro
30 January 2023
Fron the 63.x.x update the app is really slow (if works correctly) I can't see my account position and movement the first time I open the app, i must kill it and reopen it to see the service works right. The UI seems to don't have any adaptability, the text views are always cropped or in the wrong place. Also the exception: "2 exception occurs" is everywhere!! What happened?!!!
1 person found this review helpful
Did you find this helpful?
Banca Mediolanum
31 January 2023
Ciao, scrivici pure a mobilelab@mediolanum.it indicandoci il tuo codice cliente e spiegando brevemente le problematiche riscontrate. Grazie mille e buona giornata.
Giulio Alessandrini
23 September 2023
It has almost all the functionalities I need but the UX is clunky and needlessly convoluted. It also seem to be down for maintenance more often than others, quite a bummer when you need a instant transfer... Edit: reduced by one star as the service is down too many times
3 people found this review helpful
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Banca Mediolanum
25 September 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at mobilelab@mediolanum.it
Luana Maso
22 April 2023
Most of the time it doesn't work, it says "service unavailable" and it logs me out
Did you find this helpful?
Banca Mediolanum
26 April 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at mobilelab@mediolanum.it

What's new

Da oggi potrai gestire con più flessibilità le tue spese con SelfyPay Time, il nuovo prestito di Banca Mediolanum che consente di rateizzare dall’app le spese già addebitate sul tuo conto: bollettini, F24, spese condominiali, abbonamenti e molto altro. Provalo subito!

Questa versione, inoltre, risolve alcune problematiche riscontrate nelle versioni precedenti.
Per segnalazioni e suggerimenti scrivi a mobilelab@mediolanum.it, specificando il codice cliente e dettagliando il problema riscontrato.

App support

About the developer
BANCA MEDIOLANUM SPA
mobilelab@mediolanum.it
VIA ENNIO DORIS SNC 20079 BASIGLIO Italy
+39 366 660 0312