![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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terrible performance. only works on landscape, have to enter code everytime, beeps until alarm is armed and app cannot be reduced or run in the background until alarm sequence is complete. It hijacks your phone. If I hadnt just spent a bunch of money updating the transceiver I would go back to the old app. My suggestion: Don't upgrade until they get these issues fixed. I'll let you know.
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIIfq5JQH_49po_enWMP4o0zJqS7qUidB8nBYaVe5PZ5-tB=s32-mo)
Mike Gomez
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Wow all you people are so uninformed! If you change phones the info has to be added again by your security company. Basically for your protection. Slow to connect? It's going thru the internet based on your cellular radio, 4G or 5G. You have to put your number every time? Of course, unless it's that you want anyone who gets there hands on your phone to disarm your system. It's basically like being in front of your physical keypad. And of course it only works in landscape. It's like your keypad.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXycbLXChYU3rrhCpaosRhcbTLu3pi6mM8-BG_R-rIpIzp9dp4=s32)
Paul Crimi
The app is slow to connect. Can't rename the ABCD keys on the app so that you don't risk pushing the wrong one which is a big deal if one of them is programmed as a panic button. This is supposed to be a whole house automation tool, but it's so clunky I can't imagine anyone wanting to use it this way. Trying to figure out how to program it to email alerts has been impossible for me. The only thing I can get it to do is arm and disarm the alarm system. Also, I don't think it's even being supported anymore as there is no response to emails and I haven't seen any updates.
4 people found this review helpful