mi altice - Rep. Dom.

Altice Dominicana

About this app

By using our new Mi altice app, you have the facility to enjoy a more complete experience, managing all your mobile and home services in a single app in a more agile and simple way.

Your Mi altice app has Free Navigation and does not consume your megabytes, you can use it even without having an active internet package, you just have to keep the mobile data connection active on the network.

From now on, managing your services has never been so easy:

- Check the details of your consumption.
- Request portability.
- View and pay your bills.
- Register your debit or credit card to automatic payments of your bill.
- Buy and give packages in a simpler way.
- Activate Premium channel packages online.
- Consult and donate your Fidepoints.
- Enjoy the benefits of discounts and 2x1.
- Make your recharges or recharge your friends and family.
- Check the nearest altice service stores according to your location.
- View special offers.
- Access more quickly and easily to the most used options through Shortcuts.
- Control your use of Roaming.
- Request additional services

Download your Mi altice app and discover everything new we have for you!

Ratings and reviews

The application works overall well to view invoices and make monthly payments, but there's been issues for the past months when trying to purchase data (paquetitos) it just fails without giving a reason, sometimes you even get charged without receiving the service. Tried calling customer service and just get put on hold, this is happening to many users.

I'm American trying to use the app to pay my bill since do to the pandemic all the stores are closed and the only way to pay your bill is thru the app. It is next to impossible to use the app or to even switch it to english. Nothing about the app makes any since which does not surprise me since I've had the service for six years and nothing makes since about the bad service I've had for six years

This app doesn't provide suspension date or package expiry dates. This leaves you without phone service or internet. There is no way to contact customer service nor does it provide notifications. After opening the app you have to push a redundant button to begin session even with finger printing. The purchase options are awkward and small. This app is designed to sell and not help the client.

What's new

- Correcciones de errores y mejoras de rendimiento.

¡Descarga tu app Mi altice y descubre todo lo nuevo que tenemos para ti!