HDFC ERGO Insurance App

3.4
31K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage all your insurance needs at one place with the HDFC ERGO Insurance Mobile App.

The HDFC ERGO Mobile App lets you access you policy details anytime, anywhere through your smartphone. You can locate nearby network hospitals & garages, view your Health Card, track claim status, find answers to all your policy-related queries and get many more benefits with the user-friendly HDFC ERGO Insurance App.
We’re always looking for ways to give you the best mobile app experience! Our new version of the HDFC ERGO Insurance App takes convenience to next level with its improved user interface, easy login and additions of new services & utilities.

HDFC ERGO Insurance App Features:

• Unified view of policy and claims
• Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches
• Link new policies and non-HDFC ERGO polices
• Quick access to towing and ambulance contact details
• View and E-mail Health Card
• Contact information of branches and customer care available at your fingertips
• Product information & FAQs
Fitness Discount for health policy customers
Book your doctor's appointment, search a diagnostic center and get connected with more than 7000+ Cashless Network hospitals.
Tele clinic with online consultation

Services:

• Register and track claims
• Sync data and get updates at regular intervals
• Get quotes and buy new policies
• Renew policies and set up renewal reminders
• Create service request for changes in policy details
• Check renewal premium

Utilities:

• Login using registered mobile number
• Tag and store important document with eLocker
• Receive regular wellness tips
• Get insights into your how you drive with Drive Safe

Smartwatches with WEAR OS from Google:

With our Wear OS Watch app, See a unified view of policy and claims, Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches, Quick access to towing and ambulance contact details, Tele clinic with online consultation, and much more.


Required Permission:

• Contacts/Phone - Add/Call emergency contact from "HDFC ERGO Insurance Mobile App" app to your phone contact list
• Camera/Storage - To capture a photo or pick an image from the gallery in order to upload images in claim registration, e-vault, and other modules
• Location - Show nearby location service like cashless network and other modules
• Overlay - To show notification over the app while the application in the foreground and to avoid unnecessary notification status bar

About HDFC ERGO:

HDFC ERGO General Insurance is a joint venture between HDFC Ltd. and ERGO International AG, the primary insurance entity of Munich Re Group. The company offers a range of general insurance products in the retails space, like Motor, Health, Travel, Home, and Personal Accident Insurance, and customized products like Property, Marine, and Liability Insurance in the corporate space.
Updated on
1 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.5
30.9K reviews
Shantanu
15 August 2024
Does the job but it isn't seamless. Renewing the policy from the app should automatically link it to my account but I have to manually enter the policy number and verify it to link it to the account it was purchased from. Outside if this there are some minor issues with the UI flow being not intuitive. Edit: This issue still remains in this app but works in the here app. But the here app misses biometric lock :)
5 people found this review helpful
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HDFC ERGO
16 November 2022
Hello Shantanu, We deeply regret this unpleasant experience you have. However, going forward rest assured that this won't repeat. Hence, We request you to write your concern to us at "contactsupport@hdfcergo.com". Our team will be happy to assist you. Take it easy! :)
Malay Kumar
7 October 2024
Horrible, doens't load at all, There are lot of places on the App that will force you to rage click. Honestly, I don't understand why do you need an App for a one time activity. Just have a proper app guys. Your App doesn't work at all.
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Chirag Shah
7 August 2024
It has been my worst experience with this app. I have been trying to renew my policy and it doesn't work. Tried using their live chat , doesn't work. Have to find the customer service number and call them to renew my policy. Then what is the use of the app in the first place if I have to call them
1 person found this review helpful
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What's new

• Minor Bug Fixes

App support