![](https://play-lh.googleusercontent.com/a-/ALV-UjWCjbDaY8HgtSoiQwqewplJfmTtwwTOVdxzoneq20HJRBfMom0=s32)
ashek mahady
The app is quite annoying; after it loads, there isn't a way to force return. I should probably log out and move on to the next phase, but for now, I'll wait a while more. The process of creating an account is more tedious; for example, when I want to take the OTP from the message option, I have to enter it into the appropriate box without confirming first, which is frustrating.
29 people found this review helpful
Pubali Bank PLC.
21 June 2024
We understand this can be frustrating. We are working towards making this better.
![](https://play-lh.googleusercontent.com/a-/ALV-UjU3VhvgqCsoc1XlHf0WYREntY3b3al28u6gQuu1UnkJv7kKuR4v=s32)
MD ASIF SARDER
The App is very good, But it has some drawbacks, such as, there is no debit card information showing system, and the balance showing UI can be much better, and if they add e-statement system with its downloading option it will far better and, in web the app is not available to use because the its shows the tab but the tabs doesnot work, Kindly fix this, i hope we all customers will be satisfy more. I hope, we will get the solution immediately.
39 people found this review helpful
Pubali Bank PLC.
21 June 2024
We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWXLT-Xy6P4htFbG0ppt_tbPJdrSivxrZ6JjFRPQ0SwVrv0Omw=s32)
Sk. Mashrur Sourov
Improvement needed. If I go to the mobile recharge option and the targeted contact has multiple numbers, that contact along with its all numbers are shown seperately. Showing that contact one time and a drop down menu to select a number from that contact would surely improve the user experience.
1 person found this review helpful
Pubali Bank PLC.
11 July 2024
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.