Nelz
Please fix the DSNs!!!!! You go into your calendar, write the notes, save them and it doesn't take you back to the calendar anymore, so I can pick another time slot for my next set of notes. I have to write notes, save, log out every time then go back in to do the next time. It's so consuming and annoying. There's times they just don't save at all and I recently got asked to go back and do notes from another month. I go in and they are done but won't save from the orange triangle to green. Ug🙄
Compass, LLC
6 August 2024
Hi and thanks for taking the time to write. I'm sorry you're experiencing some frustration. Would you mind reaching out to us at support@quicksolveplus.com? We have not made any changes to the DSNs and calendar navigation and would like to learn more about what you're experiencing. Your agency may have made setting changes that need to be reverted.
A Google user
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Garbage app! The idea is nice, and I like the message option and having training right ib the app, versus previously having to use paper. But it takes forever to load, force quits constantly, and meds don't show up. Even if you get a million notifications that they are due. Very frustrating app 👎
11 people found this review helpful
Hi there, we've since made updates and improvements app side and server side and hope you are experiencing these positive enhancements. If not, please don't hesitate to reach out to our support team so we can review your specific scenarios - info@quicksolveplus.com
Sage Artemesia Ambrosek
Terrible app. Sends your supervisor an email if you clock in 1 minute late but the app takes a good 1 minute to get to the clock in button. Also the app sends an email if you clock out even 1 minute early. I'm sure my supervisor gets a dozen emails a day.
1 person found this review helpful
Compass, LLC
29 April 2024
Hi there, thanks for taking the time to write. Please know these notifications parameters are put in place by your agency, not the app. We'd suggest contacting your supervisor to voice your concerns with their application configurations. Thank you for providing excellent care to those individuals you serve.