Santander Brasil

Banco Santander (Brasil) S.A.

Contains ads

About this app

Welcome to the Santander app!

Feel free to access your account anytime, anywhere!

Check out the main features of our app:

• Access your account securely
• Balance and statement inquiry
• Check and pay your credit card bill
• Pay bills without typing the barcode, using your phone's camera or sharing a PDF
• Credit contracting
• Transfers (Pix/TED)
• Consultation, application and redemption of investments
• Check and share receipts via email and WhatsApp
• Query and view insurance details
• Cell phone recharge, with the option of scheduled recharge

Download and get started now!

If you need to report a problem, speak to our Virtual Assistant:
https://www.santander.com.br/atendimento-santander/login

24-hour call center: 4004 3535 capitals and metropolitan regions / 0800 702 3535 other locations / 0800 723 5007 people with hearing and speech disabilities

©2023 Banco Santander (Brasil) S.A., CNPJ: 90.400.888/0001-42
Av. Presidente Juscelino Kubitscheck 2041/2235 - Vila Olimpia - São Paulo/SP.

Ratings and reviews

In my experience, the app isn't so good as most requests tend to take a long time to finish. The worst for me, though, is that I get ads about loans every single day, and I can't turn off notifications because I want to get notified about activities in my account. As an improvement, I'd suggest creating different types of notifications, so I can disable the ones about loan offerings.

The app is extremely lazy, even to perform simple tasks like showing the home screen or to logging in. Sometimes I can't pay some bills using this app ('Service unavailable', or 'Try again later'), but when I try another one from competitors it works. Lots of built-in adds (all kinds of loans and credit cards) make the app even worst. Please fix issues and give customers the option to choose if they want to see the adds.

The overall design an UI is good enough, although the functions could be better grouped. The main failure is that it quite often gets stuck in an unusable state, even after leaving the app through the menu . I had to adjust to the work flow of first killing the app and then opening it. Solve this for a two star raise. On the other hand, writing to their contact address elicits no answer, so they lose one star.

What's new

Para deixar sua experiência ainda melhor, fizemos algumas correções e melhorias no desempenho do App.

Gostou? Deixe sua avaliação! Sua opinião é muito importante para evoluirmos cada vez mais.

E lembre-se de manter o App atualizado!