ServiceBench Mobile®

ServiceBench

About this app

Your Network. Mobilized.

Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease.

Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.

No Internet? No problem. You can work all your jobs offline, too!

- Guided workflows ensure that tech collects necessary data and provides status updates
- Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
- Generate customer invoice and process payment*
- View all jobs, daily schedule and route details
- Turn-by-turn driving directions supported within your favorite mapping app
- View all stored customer contact phone numbers with on-click calling capability
- Search and view service history*
- Attach and name pictures
- Touchless features such as eSignature to promote safety

Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com

*May not be available in all regions.

Ratings and reviews

Makes my work experience worse. Nothing is better than being over scheduled and having to wait 20 minutes for every appointment to clear cache, clear data, disconnect wifi, close app, open it again, reset all progress, and start over. High school projects are more competent than this app.

Despite our compatibility issues on the new Pixel 8 Pro, Justin at Service Bench Support was exceptional in his communication. We hope the development team works on getting compatibility issues resolved. Currently the app seems to mostly support Samsung and Apple. Thank you for the explanation and answering all our questions!

App crashes a couple of times a day, logs out when Internet drops out then won't log back in unless phone is restarted and recently freezes if typing too fast. Not ideal when your trying to get through a lot of jobs and are losing time because of the app.

What's new

PROD Release 24.41.3