Jacob Mallott
This is the most broken dating app. It's a pretty thin crowd. The app's behavior is unreliable (website slightly better). Worst of all, others cannot even see your messages unless they are paying members, and even if you are a paying member you have no way of knowing if your messages are viewable by your match at all when you initiate contact. Actually, even worse is when I went to cancel my subscription, there is no button for it. This is plainly illegal.
18 people found this review helpful
Spark Networks Services
6 July 2024
We're sorry to hear that you feel this way about our app, Jacob! We'd love to know more so we can improve our features and user experience. Please contact our customer support team if you need more information on the cancellation process. Thank you!
Luke K
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Notifications cannot be enabled *edit*- to make it clear, when you try to enable notifications, a toast message appears saying app cannot be found. Then when going into the settings for the application and trying to manually enable notifications, the option is greyed out. Additionally, when going to the notification settings main page and scrolling through the application list to find and enable the app - it is not there on the list, even if you check system apps as well.
4 people found this review helpful
Spark Networks Services
15 September 2024
We're so sorry to hear this, Luke! If you go to 'Notifications' in your settings, you should be able to enable the same, if you need help with this, please get in touch with our team. Thanks for your feedback.
Gusti Ayu Made W Puspa
Once you have this app, you can't stop subscription. There's no link to stop and kept on charging on your credit card. I sent an email to stop charging on my credit card, but I did not get any response. Please use different apps instead for online dating purposes. In addition, if you use an Android phone, nothing is working with this app, sadly, not a smart app! Will dispute the charge!
32 people found this review helpful
Spark Networks Services
18 April 2023
We're sorry to hear that the renewal of your subscription may have been unexpected Gusti! Our subscriptions renew automatically unless you cancel them, and this needs to be done via Google Play or our website (depending on the way you purchased). Please check respective Help pages for further information, contact our team via our contact form.