TopView Sightseeing

TopView Sightseeing New

About this app

Our new app lets you redeem your tickets and use them to access our large fleet of double decker buses which stop at major NYC attractions, making it convenient for customers to explore the city at their pace.

At TopView®, our mission is to provide the best sightseeing activities and help create the most unforgettable experience for NYC visitors. Launched in December of 2016, TopView Sightseeing® have welcomed millions of tourists around the world.

Ratings and reviews

If you buy onsite and they give you paper tickets which they scanned as they printed the app is unusable. They will not let you add your ticket to the app once scanned. Without the app you have zero insight into when and where buses are for hopping back on. The "live" map on their website only tells you departure times from first stop. And you have to dig out your 3 ft of paper receipt every time you get on. Makes for a very poor experience.

I give the company's people a 5. Overall experience gets a 3.5~4. I'll give the app a 1 because I couldn't use it after purchasing tickets online. I called the customer support number and was pleasantly surprised at the attention they gave me. After trying several things, they had one of the local sales staff print me paper tickets and offered the chance to refund my purchase. The drivers, tour guides, customer support, and sales people were excellent. The app needs work.

This tour operator is dreadful. There is no WiFi on the busses, no air-conditioning downstairs, the audio commentary is not synchronised with where you are driving. It sometimes loops and plays the same commentary 3 times. Nothing starts on time, on average there is about a 20min delay to everything. The skyline tour is not as long as advertised (65min not 90min) the Statue of Liberty tour is 45min not 75min. The condition of the boat is very tacky, the bar is horrendously over-priced. But the b