Colin Marks
Zero stars if i could. Vacuum machines are terrible, and there is no sucking power at all. I have been locked into a 6 mth life contract and have requested a refund after the 2nd use. TULU rejected the refund as it was past the week or 2 cancellation period. Not sure about other users, but I only vacuum once a week, so obviously I would be past the cancellation period. DO NOT BE CAUGHT, test the products before signing up into there 6 month con.
ophir nevo
When I moved into a building with the service I really liked the idea so I added 200 nis (about$65) that granted me another 60 nis. I've been using their service once in a while until one day it just stopped working with no explanation. The third time I wrote to the support they answered. I requested a refund on my 110 that's left, they decided to refund 50 because they gave me 60 credits :/ uncool, don't add money to "your wallet" because it's not yours.
2 people found this review helpful
Joël Woods
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The ideal payment feature has not been working for months now. The dynamic link domain is wrong. After attempting to pay, if you manage to get that far, it will take money from your account, but then give you an error saying that the dynamic link does not exist. Telling customers that it's fixed when it clearly isn't is not a way to gain support for your service.
4 people found this review helpful