Luke
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There is no way to provide app feedback or report issues inside the app, which is an indication of the developer's interest level in improving the user experience and interface. For example, looking at blood work there is no chart for certain data. My guess is that it's because it's reported in 2 different ways among labs. Update: I can no longer even login. Resetting the password (which was correct but did not work) also did not help. After the reset, it still does not login.
7 people found this review helpful
Sam Wong
This portal is by far the worst I have ever use. It is very unfriendly. It is slow, it's hard to find information and it does not always work. 1st of all, the GUI is poorly built. Make it look friendly and easy to use. 2. Data is very slow. Take a long time to load and system error all the time. 3. Biometric login does not always come up. 4. No feedbacks to the hospital or builder. I guess they know it's bad. Take notes with other medical group portals. Cedar Sinai, UCI, etc.
2 people found this review helpful
Harry Bussmann
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Same experience as website, which is very poor itself, but without the added benefit of your favorite simple extensions that make browsing better. This is basically just a simple bookmark to the website. How about the ability to remember your user ID, or stay logged in for a few hours if security is needed, or add a pin for easy access after validating who you are using a private device?
8 people found this review helpful