Danielle C.
The app is terrible. I think it's worked correctly for me a total of ONE time. Whenever I launch it, the screen flickers and then I can't do anything. The service is also terrible, avoid any property that uses this. What a racket honestly, they don't pick half of the stuff up, they don't pick up when scheduled to... Then animals get into it and make a mess, and they leave the mess for us to clean. Property management says to use the app .. which doesn't work. Vicious circle.
6 people found this review helpful
Renee Casey
I love the service and I used to love the app, but now it always shows the trash pickup as "not started" even though I get the push notifications as normal. Since it won't show the pickup status I can't request a last call pickup, and haven't been able to since the last update. I have tried troubleshooting on my own and know it's not my phone or data.
8 people found this review helpful
tattoothischickify
The notifications are wonky. I get tons of them and never at the right times. Like it would say my trash was being collected but it was hours after it was collected or I would receive 4 or 5 of the same notification. I turned them off because it was annoying but with the new update I was forced to turn them on in order to interact with the app. Which I don't like.
6 people found this review helpful