Randy Orton
not a great app. other apps have either fingerprint or phone unlock mechanism. but this one has only fingerprint and sometimes the fingers are wet and it's irritating as we need this to login as this is 2nd factor authentication. one more thing is it goes white sometimes despite correct finger print. I see that the developer released a fix in the recent update, it still happens though. disappointed.
17 people found this review helpful
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1. It can take multiple attempts to get authenticated. 2. sometimes the app notification does not reach me. 3. Playstore updated this yesterday to 2.3 and App starts to crashes inexplicably n need to reinstall. 4. Once reinstall, I have to waste time waiting for my IT dept to set up my account while I'm working from home. 5. Banks 2fa authentication is relatively more reliable and does not exhibit problems associated with (1) to (4). Disappointing.
7 people found this review helpful
cynthia Koh
Cannot complete my activation because of the last step: it displays 'successful installation' on my computer after inputting generated string of numbers but does not allow me to proceed on my new Redmi Note 13 pro phone. Very disappointed as even my 5 year old hwawei phone can use this step with no issues.