![](https://play-lh.googleusercontent.com/a/ACg8ocLSdacbt4JIQOJ0mpkF5-i3JWwT4sk6A5vJCDHVbiqUkHu7jw=s32-mo)
Daria Katargina
Hello. Please fix the bug. Every time I click on the report a problem or unlock the issue button, I see a -2 error message, and the screen freezes with blinking messages. Once my bike did not unlock, an error message -2 appeared, and the money was debited. Thank you
1 person found this review helpful
Rekola Bikesharing
29 May 2024
Hi Daria, sorry for the trouble, can you please contact us at info@rekola.cz? We will check this issue with a colleague, thank you. Lukas from Rekola
![](https://play-lh.googleusercontent.com/a-/ALV-UjUMRuOR-MGwbPBBknKvItYhDeMbnT4xj-RnKqWF_sbHtQRdI5Y2=s32)
Vladimír Fuka
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The app shows bikes that are brokrn and cannot be hired. You walk there only to find the bike os useless. Alse the design change for repeated unlocking is unfortunate. It is now more difficult and the description is wrong. Typically, moving the wheel does not help, the lever must be pished instead.
2 people found this review helpful
Rekola Bikesharing
27 March 2023
Hi Vladimír, thank you for your review. In case you were charged but there was a problem with the bike, please let us know at chat in the app, we will refund you. As for scanning the QR code, please update the app, there should not be any problems now. Iva from Rekola
![](https://play-lh.googleusercontent.com/a-/ALV-UjXXnFrIP86uMFRouP7M8YX6QifbTeLscRC12hud6rHlOg_0kkE=s32)
Erik Jelinek
Downloaded, linked to my Lítačka, paid the money, and now whenever I start up the app it sends me on an unending loop of suggesting I install the app (from within the app!), or use the web version. If I click the link it redirects me to install the app (which I already have). Impossible to use!
2 people found this review helpful