![](https://play-lh.googleusercontent.com/a/ACg8ocLorE9fYGqw-Wehx3zMlmko69RyanHDhfGfUCaTJG80_70s0A=s32-mo)
Carol Kridler
I really do not like the app. I have to go through too many steps to access my tickets. Not to mention that the other people on this membership have to do the same after I send them their tickets. It was so much easier to just hand them their tickets with the added plus that the tickets served as wonderful momentous of the performance....yes I save them.
21 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLpC2bBoSRlarjhf3ceoPH5YBJ1vjoxYVz6lIP_Meo8pPx5nA=s32-mo)
Walter Thiem
All I want to do is add some concert tickets. I only want to use the app because I was told that I have to. The app wants me to load loyalty cards, which I don't have, but isn't allowing me to load the tickets. Very little explanation of what needs to be done. Completely frustrating
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUqnIibFB4pLlQPNxSfRYhdfzgUZ6qoKtvtKURFuKYxVD1uN9ZQPQ=s32)
Phil Kalina
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I strongly dislike that all tickets (“passes”) associated with this app have the same name. I don’t know if that's the venue’s doing or an artifact of Yourwallet, but it makes tracking tickets much more difficult than it should be. Replying to request for more details: every ticket I buy from Playhouse Square in Cleveland results in download of a file named AVPass.pkpass. It would be a big help if each such file had a unique name. If that is the vendor’s fault I will revise my poor review.
6 people found this review helpful
Hi Phil. Thank you for sharing your experience. I would be helpful to receive screenshots because we do not really understand what you are refering to. Please contact support@yourpass.eu We would like to make you a 5 star user!