Maisa

Apotti

About this app

The Maisa mobile app brings public social care and health care services directly to your phone. You can now manage your and your family's health care and social care anywhere, anytime. Exchange messages with your care team, access your medical and social care records, view your test results and manage your appointments.

The Maisa portal allows you to
• ask for advice or ask to be contacted
• review and supplement your social care and health care information
• view tests results
• book and cancel appointments
• fill in questionnaires prior to your appointment
• upload self-monitoring results from apps such as Google Fit
• connect with a provider through a video appointment
• arrive yourself for a scheduled appointment using the Appointment Arrival feature. Please note that with your permission this feature may use your device’s location in the background.

The Maisa application is available in Finnish, Swedish and English. Maisa is used in the services of HUS Helsinki University Hospital, the city of Helsinki and in the services of Vantaa and Kerava wellbeing services counties as well as Kauniainen (as part of the Western Uusimaa wellbeing services county).

Ratings and reviews

Language change from Eng to Fin doesn't work, apparently the app needs to be reinstalled. For some stupid reason the location is wanted to be always allowed for registering appointments. Not gonna happen! Notifications are not shown even though the setting is enabled. Menu is exhausting AF for finding a correct service. Just few to mention..

1. It occasionally lags whe I try to scroll (by swiping) up/down. For example, it happened when I was writing a reply to MSG; I couldn't scroll to top completely to view beginning of my written text ! 2. I can't find the content of a reply MSG that I sent to the doctor anywhere! 3. The doctor sent me a MSG which is listed in the events as 'Patient message'. When I click on it, it doesn't show the content of msg (The contents are shown in the 'Messages'). 4. Any alert possibilities/setting?

Update: The appointment booking is completely broken too. The app always says "No times found". Meanwhile, if I open the filters, it claims there are results, e.g. "View results (23)". When I tap the button, I get "No times found" once again. Language cannot be switched in the app settings on Android although it can be on an iPhone. I will update this review when this highly important feature has been implemented in the Android app as well.

What's new

We continuously update the Maisa app. Each new version brings improvements to make your user experience even more seamless.

New in this version
* You can change the app’s language in Account Settings.