3.6star
4.03K reviews
500K+
Downloads
Everyone
info
About this app
Do you have questions about your DTA benefits? Do you want to apply for SNAP? With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs and App info and performance
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.7
3.91K reviews
A Google user
- Flag inappropriate
6 January 2020
1/6/20 Issues with uploading pictures has been fixed. Working smooth now! Thank you. **(1st review) It works great at first, then an "error" message keeps popping up when you try to update or try to take pictures of your paperwork to send them in. I just keep uninstalling and re-installing to make it work. Please fix this issue! This would be a terrific app if it actually worked properly!
16 people found this review helpful
Massachusetts Dept of Transitional Assistance
10 October 2017
Hi Stephanie , Sorry for the trouble you are experiencing. If you are still having an issue with the app, email us at dtaapphelpdesk@state.ma.us and someone from our team will contact you. Please include your Agency ID in the email.
Jim Bridger
- Flag inappropriate
4 August 2022
App is terribly in need of work. Login issues, inability to upload documents, confusing instructions and poor formatting for reading documents. Tells you to go to the website, which is completely different and refuses to connect my account. Sad but it seems it hasn't been updated in years. But at least you can still call them up and get different answers every time depending on who you speak to.
179 people found this review helpful
Ana Orozco
- Flag inappropriate
5 May 2022
I have never had a problem until recently. The app is not allowing me to upload any documents. I contacted help desk and was told it was my phone and just a singular issue specific to me, but I have tried from different devices and I've had 3 people try to do the same from their own profile and devices and it isn't working. It's obviously not me if 3 people I know are having the same exact issue. And it's only been since the update because I use this app for EVERYTHING!
156 people found this review helpful
What's new
We have made some improvements for better user experience.