A Google user
I loved this app, it was amazing I could find new songs do fun polls and rewards, I even got a 3ds for free! but lately the apps been giving me grief, in shuger rushes I'd be vary close to winning, then all of a sudden it will go to question 2 and be blank causing me to restart the rush. the other thing is the newest update, I liked it better to when I could pick what I wanted from the shop, now its accessories and things that seem boring and hard to get. I could write more but character limit.
6 people found this review helpful
SocialSweet Inc.
17 February 2020
Hey Nomad_00, We’re moving to a dynamic rewards marketplace with exciting new “drops” of awesome products, artist rewards and experiences; if there was a specific reward you'd like, please let us know by email at support@sweet.io before 3/1. Please also email us details of that error you're experiencing! Best, Anna from Sweet Customer Support
Maddie Crow
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The focus of the app has changed, and I wish they had given more notice of that. It would have been great to get a chance to use my earned sugar before the app shifted from a music-based rewards program to a music-themed NFT service. However, the customer service team is really friendly. Fortunately, I am interested in the new content they have, but I imagine they have lost a lot of users during this transition. I look forward to new features coming soon.
15 people found this review helpful
SocialSweet Inc.
30 March 2020
Hey there Maddie, we love that you're loving Sweet and appreciate the feedback. Can you email us at support@sweet.io with details of the issues and your device so we can help you out? Kindly, Anna at Sweet Customer Support
A Google user
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Remarkably bad. This app takes way too long to load or compute anything, it has a hard time w the Spotify player, and it closes every time I try to use the search feature or look through rewards. App crashes every time I try to (re)play a sugar rush; my favorite band did one and I couldn't participate. Have gotten at least 3 error messages just by trying to open the app. Cool concept, but it's totally unusable for me. Please learn how to code for Android.
4 people found this review helpful
SocialSweet Inc.
6 February 2020
Hey Grace, sorry to hear you’re experiencing some technical issues with the app. Could you share details of the issue and the device you’re using with us at support@sweet.io? We'll straighten that out for you. Best, Anna at Sweet Customer Support