Chrisje
Tujuannya mungkin mau tampil lebih keren or revamp, tapiiiiiiiiii tambah tidak user friendly interfacenya. I miss the old app yang lebih straight forward dan bisa lebih cepet utk cek trailer dan langsung checkout (function > looks). Simply said, the revamp interface usability is a step-down from the previous version.
11 people found this review helpful
PT. Nusantara Sejahtera Raya
20 August 2024
Halo Sobat XXI, kami mohon maaf atas ketidaknyamanan yang Anda alami. Kami sangat menghargai laporan dan masukan Anda. Kami akan terus melakukan perbaikan yang dibutuhkan untuk memberikan pengalaman yang lebih baik dalam menggunakan aplikasi m.tix.
hendy junaidi
- Flag inappropriate
- Show review history
New look is better but old menu is more practical / faster. Also when I choose a favorite cinema, only xxi is shown in my 'favourite cinema', premiere and imax are not shown. Pls fix it I can not choose seat in the middle anymore for premiere, must choose seat starting from the edge !???!
10 people found this review helpful
PT. Nusantara Sejahtera Raya
20 August 2024
Hello Sobat XXI, we apologize for the inconvenience you experienced. We greatly appreciate your report and feedback. We will continue to make the necessary improvements to provide a better experience with the m.tix app. Thank You .
dan tum
- Flag inappropriate
- Show review history
Can not load properly, can not play trailer. Only work after restarting the app. Just return it back to previous version or at least have a proper test first before launching new version. Really bad and such waste of time trying to use this app.
5 people found this review helpful
PT. Nusantara Sejahtera Raya
20 August 2024
Hello Sobat XXI, we apologize for the inconvenience.. Please contact our Customer Service through the following link https://bit.ly/mtixcare so that we can further address the issue you’re experiencing. Thank you.