![](https://play-lh.googleusercontent.com/a-/ALV-UjUm20B6sMtyLIDhwz1G2FG_7UnoOv-wV65QxqGN7W8FmilimruE=s32)
Janitha Ekanayake
Pathetic... multiple issues in the app. For one thing, the driver's location is not visible. Sometimes, drivers accept but don't turn up, and we have no way to know that in advance because the app doesn't show where the driver is. Some drivers don't pick up calls. There are many more issues. Don't have time to type all.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I had multiple incidents where the driver did not turn on the YoGo meter and used his normal meter instead. The company does not claim responsibility for it or do anything to correct this. I had to pay extra and had no bills to show. The app malfunctions as well. The app works better when the driver uses the driver app instead of the meter. However, the prices have increased without notice since I started using the app.
57 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWVdjfD56nzF_0QWRX9YqoBvmJKkL2q2h4xjFwODDsXzJtc9xlpvg=s32)
Daniel Fernando
This review is for the app - the drivers and electric tuks are brilliant. The app does not show our location to the driver so they have to call and ask where they should pick you up. This also means you don't know where they are or when they are on the way to pick you up. The driver also does not know the drop location. On top of that the phone number for the driver on the app was incorrect. So basically the app is totally pointless. May as well have a hotline to call the tuks!
9 people found this review helpful