Frank Koob
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Easy to use. Ican find test results. Message my doctor's through this app. Which is a preferred means of communication. I would like to be able to print out certain things or send them to someone. Both of those things do not seem to be possible through your app. Mount Sinai is a wonderful practice to participate in. Every doctor I have been referred to has been top notch. Service is top notcn. Nedical practice is superior.
18 people found this review helpful
Mount Sinai Health System
28 April 2023
Thank you for the great review! We work hard to continue enhancing our services and app so that patients can access the healthcare they need, when they need it.
Susan Fellman
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Pretty interesting app. I like that my records are available to me anytime, anywhere! When I had to remember dates of vaccinations, I always had a problem...not any longer because all that information is at my fingertips. Very convenient and satisfying. Changes in medications are simplified, reordering medicine is a breeze, etc. I really can't find a problem with this app.
415 people found this review helpful
Mount Sinai Health System
5 January 2023
Thank you for the great review! We work hard to continue enhancing our services and app so that patients can access the healthcare they need, when they need it.
Sarah Sayavong
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Update: everything works great now! I just forgot to update my review. Someone reset the two factor authentication for me, and it's been smooth sailing! Super convenient now to manage my appointments. --- Before: The app is, on the whole, great. But there are issues with two step verification that are making me annoyed.
137 people found this review helpful
Mount Sinai Health System
4 March 2024
Thank you for your review. We would like to help troubleshoot your issues further. Please contact the MyMountSinai support desk at 1-855-343-3470.