Sutter Health My Health Online

4.4
2.66K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Note: This app replaces the existing MyChart app for Sutter patients. If you previously accessed My Health Online via the MyChart app, please discontinue use of the MyChart app and download this new, Sutter-specific app.

Use your My Health Online account at Sutter Health to manage your health information and send messages to your doctor and care team from your mobile device.

With Sutter Health’s My Health Online mobile app, you can:

- Message your doctor and care team
- Review test results
- Request prescription refills
- Schedule and manage your appointments
- Book same-day video visits
- View and pay your bill
- View your immunization history, medications and health reminders
- Access your family’s health information through proxy access

You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org

To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html

Have feedback or need help? Select Contact Support within the app.
Updated on
19 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
2.53K reviews
Michael R.
8 November 2024
I can't schedule appointments anymore. Fix it please RESPONSE: This isn't user error! Literally, when I open the app and hit the appointments button it loads a blank page. I can do nothing to "troubleshoot" the problem. It's the app itself, not anything I did wrong or can solve. Nice try passing the buck though. 🙄 FIX IT PLEASE
Did you find this helpful?
Sutter Health
8 November 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 800-4Sutter and select option for My Health Online for assistance.
Karina Ortega
3 November 2024
This app is very nice and easy to navigate. Give you the advantages of: See your appointments and check-in online. Read the after appointments doctor's notes. See you test results like labs, x-rays, etc. in no time. Request medicine's refills. You can send messages to your doctors. Pay your bills and a lot more.
1 person found this review helpful
Did you find this helpful?
Sutter Health
8 November 2024
Thank you for using My Health Online we greatly appreciate your feedback
Cherie Tindall
14 March 2024
The app is great for reviewing your personal information (test results, appointments and such) , but there is no "back" option. For example, when you click on an appointment to view the details, there is no way to go back to the home page, the only choices are "app preferences" and "exit", so you can only do one task at a time and have to exit out and then sign back in again which is very cumbersome and annoying! I sure hope this gets fixed!!!
20 people found this review helpful
Did you find this helpful?
Sutter Health
16 March 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.

What's new

Miscellaneous fixes and improvements.

App support

Phone number
+18669788837
About the developer
Sutter Health
mhosupport@sutterhealth.org
2200 River Plaza Dr Sacramento, CA 95833 United States
+1 916-454-8270

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