Hop Fastpass

TriMet

About this app

Welcome to Hop Fastpass!

Pay Your Fare With Your Phone
• Add a virtual Hop card to Google Pay for just $3 (no plastic Hop card needed)
• Earn passes as you ride: If you ride TriMet, you won’t pay more than $5.60 (Adult) or $2.80 (Honored Citizen/Youth) in a day, or more than $100 (Adult) or $28 (Honored Citizen/Youth) in a calendar month
• Simply tap your phone on the Hop reader every time you board a bus or train
• Learn more at myhopcard.com/phone

Manage Your Hop Cards
• Register your plastic Hop card for balance protection
• Load money on your card using a debit/credit card or Google Pay
• Set up Auto-Load to top up your card automatically when your balance gets low
• See your balance, current fare and passes you’ve earned
• Look up your recent taps and payment history
• Manage multiple Hop cards for your family or group
• Deactivate/reactivate a lost or stolen card

Compatibility:
Android versions 6.0 and higher. Sorry, the Hop Fastpass app is not available for tablets.
Note: We can only support unmodified, stock operating systems. Jailbroken and rooted phones are not supported.

Ratings and reviews

(1) This is NOT a stand-alone app. It requires Google Wallet to function. The QR code generated by Hop in Google Wallet does not scan on the bus; you MUST use the NFC version. (2) When setting up a new payment method, a bug clears address/card data and kicks you back to the first data entry screen if the screen refreshes for any reason, including the screen rotating. If you are having trouble, turn off screen rotation and make sure you don't need to leave the app while setting it up.

Buying the virtual card in the app was painless, but nothing happened when I tried to tap (every which way, to the annoyance of the drivers) (hint: it has nothing to do with the QR code displayed in Google Pay). Finally I realized that NFC wasn't enabled in my android phone, which is necessary for the reader to communicate with the app. It works fine now, but it was a stressful experience trying to figure it out. It would be helpful to highlight the NFC requirement in your FAQ page.

Often this app won't load the tools. I can usually plan a trip but outside of that, it doesn't work. Sometimes can load the card with little issue. Arrival time tracker? 95% of time won't even load the screen. Can't search a stop. It only loads favorite stops, maybe 8% of time. It's JUST useful enough to keep.

What's new

Temporarily removed the Passes Earned section.