Alwyn Taylor
App takes forever to connect sometimes over WiFi and Bluetooth. After repeatedly opening and closing the app SOMETIMES it ends up working. Something is definitely wrong with the app connecting. Also setting up the app to connect to my WiFi network took long as well.
2 people found this review helpful
Xin Zhou
I used this app to control a sliding gate. It was okay initially. However, the app stopped working after 8 months and i tried to reconnect, but it could not find the device any more. Any idea?
Powertech Automation Inc.
13 June 2024
Please reset to factory settings and then add it again.
Craig Bernard
It works but it often takes a while to connect and says connection busy. But once it connects it functions fine. Although the app is supposed to be compatible with Google Home, I have not been able to get it to work. When attempting to sync with Google it says that there are no devices connected to EyeOpen.... I wish this problem could be fixed.
2 people found this review helpful
Powertech Automation Inc.
28 January 2022
Thank you for your feedback. Please write an email to fae.tw@powertech.tw, and we will reply you regarding the technical support.