The easy way to manage your Essex & Suffolk Water account. Use our app to
• Make payments • Create an online account. If you already have one, you can use the same login details • Make secure payments by card, Google Pay and Apple Pay • Submit meter readings - scan your meter with the flash of your smartphone • View new and old bills • Set up a payment plan • Change payment details • Set up a Direct Debit
Updated on
3 Sept 2024
Finance
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
So far, no good. I want to see my hourly usage on the app and all it does is say 'oops we don't have any data right now' then to report the issue through the help option when I go to submit my message .....'something went wrong try again later..' ......useless!
Babs Woodcraft
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7 September 2024
I like to pay couple or so months up front it helps me budget the only thing I would say is the app doesn't update so u have to keep track yourself which I do but otherwise apps great that's why only 4**** at this time
Paula Scannell
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1 August 2024
Get a meter pushed on you that you can't track usage monthly as there's no signal in my area??? Wouldn't call that smart Can only bill every 6 months Ahhhh But the app can take Your money!
NWG
5 August 2024
Hi Paula, I am sorry to hear about the issues you are having. Please contact us directly via our website and one of our advisors will try to resolve this for you, so you can then track and view your usage on our app. Thank you.
What's new
- Improvements to the way alerts are displayed in the app.