Sunny Ost
- Flag inappropriate
- Show review history
Good app, responsive devs 👍 But lacking people for now, also would love to see some simple chat updates in the future - like sending GIFs and audio messages. Edit: for a few weeks now I thought the app has died because explore page only showed me the exact same people. I had to scroll for like two minutes to find someone new. Idk if this is intended or another bug, but it seems like a big issue. (Unless, of course, it did die and these profiles are even older lol)
2 people found this review helpful
Brane Labs
February 6, 2023
Hi Sunny, that’s obviously not what we want to hear. Based on your review here we identified a bug yesterday and fixed it. Everything should be back to normal now. Thank you for letting us know, please let us know if there are any other issues, and please if you wouldn’t mind kindly update your score so that we can continue to grow the community.
Pratibha Kohli
This app is okay because somehow is not letting me recover my account and has signed me out. Of at all i try recovering it, it doesn't let me do that. Plus, why do i need to sign in everytime. Please fix the issue and let me use my old account rather than asking me to make a new one everytime. You really need to fix the interface and the bugs in this app.
1 person found this review helpful
Brane Labs
August 10, 2022
Hi Pratibha,
Could you please contact support@brane.app so we can troubleshoot this for you before giving us 1 star? We’re confused by the above; you’re trying to recover your account password but it’s not working? So if you can’t recover how are you logging in to be asked to relogin again? If you could email with more clarity we can help.
Sanaa Keshavarz-Rahbar
- Flag inappropriate
- Show review history
Over advertised, under delivers in every way. This deserves 0 stars considering the fact that removing your account is not a straight forward process. Unsure what I was thinking when I downloaded this, now I can't delete my account. The support page doesn't even load on my phone - remains a white screen. THIS IS A KNOWN ISSUE BY THE WAY. I don't trust that this company will even remove my personal data. If a dev is viewing this, please for the love of god fix the issue so I can delete the app.
3 people found this review helpful
Hi Sanaa, we're sorry the delete form didn't work for you - if you email support@brane.app we will resolve this for you ASAP.
We are also set to roll out an automatic account delete function in our next update due next week.