Maria Plochocki
does the job eventually but extremely confusing and counterintuitive: why is there no option for ordering and paying in store? or a trolley icon? I was ordering earlier and got a message saying that my balance was too low* but then wasn't taken back to my trolley once I'd added £ but had to order again, then remove extra items from my trolley (which I should have been able to navigate back to). and why is topping up funds necessary? users could just pay directly with a saved card or PayPal or ..
1 person found this review helpful
Mark Kokojan
A little glitchy, app crashes often. User interface could use a good revamp. Seems like a few unnecessary clicks to get through. Besides that, service of the baristas has been great, coffee is great, convenient method for ordering and picking up. All in, 4 stars ⭐⭐⭐⭐.
Paul Blair
There are two things I really dislike about this app: 1. If you put in an order and don't have enough funds, then after adding more money you can't restart where you left off. You have to go select the store again, and only then can you go to your cart and see your order. However, if you had added any special instructions or tip, you have to do that all over again as well. 2. After submitting an order, the "Cancel Order" button is right under your thumb. It's easy to hit by accident.
2 people found this review helpful
Matto Espresso
April 25, 2024
Thank you for your feedback, these issues have now been resolved