
daniel vest
had a lot of issues with this app on my phone. couldn't even setup the wallet, as for some reason the screen where you verified the recovery phrase put selections off the screen, as so it was not possible to drag them into place. Would be best if you could enter them manually, or resize the screen. this may be a fault of my cheap phone in in combination with Accessibility features taking up space on the bottom of my screen, and the larger font I have to use for my horrible vision, however.
46 people found this review helpful
CDM WEB3
November 25, 2023
We understand your frustration, and we apologize for the issues you encountered. We take your feedback seriously, and we strive to constantly improve our app. We would appreciate it if you could reach out to us directly via Telegram @subwallet or Discord to discuss your concerns in more detail.

Wisdom Eyo
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I so much dislike you guys oo, like I will click on my token for details, and I won't be able to see it, what kind of developers do you guys have, plus the one that one can't even transfer his/her funds all from this useless app to his main useful wallet like bybit or mexc, what is even paining me the most is that I have up to 1.38 worth of $DOT but when I want to transfer out to another wallet it will be showing me another balance of 0.38 Worth of $DOT you guys are thieves, guys run way
1 person found this review helpful
We apologize for your negative experience with our app. We want to extend our sincerest apologies for any inconvenience caused. Could you please contact us directly via our Help Center (https://support.subwallet.app/) so that we can resolve the problem together?

Michael Dürig
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doesn't work my tokens don't show after import. uninstalled. Edit: did work after I reinstalled the app. Not sure what went wrong the first time, I did the same import of the same private key.
1 person found this review helpful
CDM WEB3
September 3, 2025
We sincerely regret the problems you encountered with our app. We're constantly working on improvements, and we would like to gather more information about the difficulties you faced. Could you provide us with more details via our Help Center (https://support.subwallet.app/) so that we can address the issue?