The Management Console combines ebixPRO's Online Helpdesk system, online shop system, and logistics system to display real-time statuses. In addition, users can reply to customers' daily online inquiries and follow up on their order statuses through the portable management system.
Complete functions of the Management Portal
Online Helpdesk: The online helpdesk operation background in the online shop
- Organized inquiry tickets to follow-up
- Instantly search and view inquiry tickets statuses easily.
Online Shop Dashboard: Main data and graphs in the online shop
- Total Order Quantity / Average Sales Amount / Total Sales Amount
- Order delivery status and customer information
- Purchased product categories and products
- page views
- View-to-purchase conversion rate
Please visit ebixPRO's website for more details
https://www.ebixpro.com