A Google user
A little stiff but a definitely big improvement since last time when I tried just to download the app and didn't let me because "this app it's not available in your country" I bought the phone overseas, but I was in Canada at the time of download and using a Canadian cellphone provider. Anyway, taking the picture of yourself is a little tricky, app developer definitely should add a 2 seconds timer!!! It took me a few good times till I was able to get a clear picture... Push button / stay still..
3 people found this review helpful
Sarah Stone
Never works! This app is a joke. Much like most of what BC has to offer. I've follwed every direction to get it back to performing properly. Re-set, re installed, re-verified my identity, all but give a kidney. Yet it consistently never ever works. This is EXTREMELY inconvenient. I cant log into my CRA, i cant show my vaccination records. Not ok. Fix this app!! Its pretty bad that almost every review states the same issues consistently yet..nothing ever improves. Its useless.
1 person found this review helpful
Province of British Columbia, Canada
August 8, 2023
Most services will have another way for you to access their service, if you are having difficulty logging in to a particular government service, like CRA, you need to contact the service's support team directly, at 1-800-959-8281. If you need assistance with BC Service Card app, contact us 1.888.356.2741 or email at BCServicesCard@gov.bc.ca.
David Chow
A good alternative to using a username and password when it works. However, it now always goes into a loading loop when logging into the app or signing into CRA. And I recently got an error trying to sign into CRA, which prevented access.
Province of British Columbia, Canada
October 11, 2024
Hi David, if you are having difficulty logging in to a particular government service, such as CRA, you will need to contact that service's support team directly. For CRA, please call 1-800-959-8281. If you need assistance setting up or using the BC Services Card app, please contact us at 1.888.356.2741 or email us at BCServicesCard@gov.bc.ca.