Rook Coffee App

Craver Solutions

About this app

Rook CoffeeWhen childhood friends Holly and Shawn stepped away from their old careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in that 300-square-foot shack, Rook has strived to offer specialty coffees that inspire genuine, human connections.

With the Rook app, you can:

- Browse our full coffee menu
- Customize your coffee with your choice of additions (no charge of course ;)
- Place orders quickly based on recent orders and saved payment methods
- Collect reward points for EVERYTHING YOU BUY.
- Redeem points for your favorite Rook coffees

Ratings and reviews

There are a LOT of options in this app and that's good for truly customizing your order, but I find them a little cumbersome. Also, once the order is done and you hit pay, it requires your to select an option for tip (even if that amount is $0) and then requires you to confirm the amount AGAIN before placing the order. So you hit pay, select a tip, then pay again... It's a little extra.

Definitely some improvements to be made to app. Cannot use gift card for payment if it will not cover the full total of the bill, cannot enter discount codes, if too busy they will just turn off the app making it seem like they're closed instead of having a "too busy to order" message. Good coffee though..

Simple and easy to use with a few flaws. You still cannot see your gift card balance for those loaded to the app and you are also unable to use those amounts when less than your order total. This now leaves me with 3 gift cards on limbo than I am unable to use. Fairly annoying to say the least.

What’s new

General App Improvements