Cynthia Gauthier
When first released, the app worked fine. Then, I had a system update for my Android and I started to have random screen glitching. I ended up having to delete this app, which made the glitches stop. When I attempted to reinstall the app, it no longer works. I've attempted to upload and save my proof of vaccination multiple times and it never works, it just disappears once I click save. Very frustrating.
43 people found this review helpful
Ministère Santé et Services Sociaux du Québec
March 17, 2022
Hello Cynthia,
Please follow these steps to resolve the problem:
1. Make sure that the device is connected to the Internet.
2. Check if an update should be done.
3. Delete and download the application again.
If the problem persists, do not hesitate to call us at 1 877 644-4545. We will be happy to assist you.
The VaxiCode team
Jeff Bonhomme
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This app sucks doesn't work on Samsung galaxy s21. Won't let me save my proof. Will read and come up green but when you click the save proof it disappears and says no proof saved yet. For something that is mandatory it should work on all platforms and all phones/tablets. Not impressed to still need to be carrying around papers, or gave to go through photos to get the screen shot of my QR code.
22 people found this review helpful
Ministère Santé et Services Sociaux du Québec
March 2, 2022
Hello Jeff,
Thank you for taking the time to leave a review.
We recommend clearing the app's cache and trying again. If that doesn't work, make sure you are using the latest version of the app. You can uninstall and reinstall it to make sure you have the latest version.
For more information: https://bit.ly/2Y14tdY
The VaxiCode team
Shawn Robert
Does what it is supposed to, interface is pretty clean/well laid out. 1- Those complaining having to put quotes or go via the gov website, Google's search algorithm is probably why and more ppl downloading it and it'll be top result soon. 2- While I too couldnt import the pdf proof and had to scan it off my PC, heres an easier trick without needing another device: open the pdf on your phone first and take a screenshot with pwr+vol down (or w/e ur device's method is) then import that photo. Done!
19 people found this review helpful
Ministère Santé et Services Sociaux du Québec
May 6, 2022
Hello Shawn,
Thank you for taking the time to leave a review.
We are very pleased to hear that you are satisfied with the application and its features.
The VaxiCode Team