Banco Falabella Chile

2.8
80.2K reviews
5M+
Downloads
Content rating
Everyone
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About this app

With your Banco Falabella app, you can:

• Open a checking account without having to go to a branch
• Check the balances or transactions on your CMR Card and Accounts
• View your CMR and Debit Card details for online purchases
• Pay your CMR Card and Credits with your Banco Falabella account or other banks
• Configure your cards or replace them in case of theft or loss
• Change unbilled purchases on your CMR from a single installment to multiple installments
• Easily and securely transfer money to any bank and between your accounts
• Simulate and transfer an Advance, Super Advance, or Consumer Credit
• Approve payments and transfers with your Dynamic Password

Need help? Contact us via WhatsApp at +56 2 2390 6000
Updated on
Sep 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.8
79.8K reviews
MARTIN SOLANO
May 31, 2025
On every purchase you make, it doesn't tell you the exact name of the business or the transaction code. If it is an online transaction or a physical business, doesn't tell you also what type of business. They never show you the balance after every transaction on the credit account. Also, when making payments, the total amount is obscure by the letters that say to pay this amount.
3 people found this review helpful
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Banco Falabella Chile
May 31, 2025
Hello MARTIN SOLANO! 😊 We appreciate your detailed feedback about transaction visibility and payment clarity. It's essential for you to see exact business names and balances. Your insights are invaluable and will be considered for enhancements. Thank you for sharing; we truly value your input! 💚 No dudes en contactarnos al WhatsApp +56223906000
gwilym Scriven
August 11, 2021
The app is ok but the cost of the loans and costs associated with borrowing on the card are high. If you stick with no interest instalments then it's better, but not everything is available that way. The interest rate on outstanding amounts, due to late payment or other reasons is also high and adds further to overall costs. Maybe points and such like are to your liking, not mine, you can also avail to special offers in a couple of shops belonging to the Falabella company if that's your thing.
14 people found this review helpful
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Banco Falabella Chile
August 11, 2021
¡Hola Gwilym! gracias por tus comentarios, si necesitas asistencia, por favor escríbenos al WhatsApp +56223906000 ¡Saludos!
Nicolas Dubost
April 20, 2023
Found a huge bug: Before logging in, press "Asistencia" and then press back. If you do so it logs into the account without needing a password. Also haven't been able to pay anything online for a while now.
7 people found this review helpful
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Banco Falabella Chile
April 20, 2023
¡Hola Nicolas! Permítenos revisarlo contigo en mayor detalle, por favor escríbenos al WhatsApp +56223906000, adjuntando un video que permita contextualizar la situación ¡Saludos!

What’s new

Esta versión incluye mejoras y correcciones para continuar entregándote la mejor experiencia. ¡Descarga la última versión!

App support

Phone number
+566003906200
About the developer
Banco Falabella
digital_factory@falabella.onmicrosoft.com
Moneda 970, Piso 7 8320313 Santiago Región Metropolitana Chile
+56 9 6683 0178