Lauren Rodes
I love Grove and have been using them for a while now. I love their products, the personalized notes on the shipping boxes, and the fact that you don't necessarily have to buy anything every month. Since the new update though it's been a terrible experience. I can't add anything to my cart! Every time I click on something to add it, a message pops up stating, "Oops something went wrong". I can't buy anything!
17 people found this review helpful
Grove Collaborative
October 22, 2021
We are so sorry to hear about that trouble, Lauren. This is certainly not the experience we want for our community members! We suggest removing and reinstalling the Grove app, if your phone's operating system needs to be updated, that can help as well. If you continue to experience issues, please send us an email at reviewsupport@grove.co.
Lindsey Cunningham
So happy this provider exists! We need more sustainable products available everywhere with easy access. They also have a great deal when first signing up ($80 free products). But watch out! They will sign you up for automatic subscriptions you did not allow. Make sure to opt out after purchasing an item so you're not caught off guard.
5 people found this review helpful
Grove Collaborative
March 4, 2021
Hi Lindsey, thank you for your review! Grove is a flexible recurring order service by default, we're sorry if this was not more clear during your order experience. If you ever need any help with your account, please reach out to us at support@grove.co. We're always here for you!
Michelle Larson
Wish there was a way to SORT products in the wishlist, subscription, and cart. Sorting by brand, product type, price, etc. would be helpful. It's too time-consuming to have to scroll from top-to-bottom to find out I've ordered 2-3 different dishsoaps of the same brand/scent in the cart because they are scattered throughout the list. Grouping them together would be of great help. Maybe a drag&drop method as an option would be good. Managing subscriptions needs to be simpler too.
41 people found this review helpful