Adani Electricity

3.4
12.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Adani Electricity official app is the latest offering from the new age utility which extends a host of features to its customers.
The features include:
1. Easy registration and login:
a. Register using registered mobile no / Account No
b. Access with Fingerprint / Facial Recognition
2. Payments and receipts:
a. Pay Monthly Bill
b. Pay Security Deposit
c. Download Payment Receipt - Bill Payment
d. Download Payment Receipt - SD Payment
3. Bill Copies & Account statement:
a. Download Bill Copy for last 6 months
b. Download Account statement for 12 months duration
c. Register for Paperless Billing
d. Change Bill Language
4. Complaint registration & status:
a. Register No Supply Complaints
b. Register Streetlight Complaints
c. Check Outage Status
5. Meter Reading:
a. Check Meter Reading History
b. Submit Meter Reading & meter reading image
6. Locate touchpoints:
a. Genius Pay & CCC locations on Maps
7. Other features:
a. Add Multiple Accounts
b. Check Consumption Trend
c. Check Payment Pattern
d. Month on Month Consumption Comparison
e. Opt-in for WhatsApp services
f. Chat BOT - ELEKTRA
g. Social Media Pages - plug-ins
h. One touch button for 24x7 Call Center - 19122

All you need:
• A smart phone with Android Operating System (OS 5.0 Lollipop or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.

For queries, feedback & suggestions, kindly email us at Helpdesk.Mumbaielectricity@adani.com or call 19122.
Do like us on https://www.facebook.com/AdaniElectricityMumbai
Follow us on https://twitter.com/Adani_Elec_Mum
Updated on
Jul 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Messages
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
12.5K reviews
SuNiL M
June 28, 2024
once again made a payment and the app as usual crashes once the payment is done and the same doesn't get updated in the app. Shame the. Company cannot fix an issue which I'm sure is being highlighted by many. They charge a convience fee for the inconvenience
3 people found this review helpful
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Adani Electricity, Mumbai
May 30, 2024
"Dear Customer, your payment will be reflected within 2 working days on the App. Also, an app update has been rolled out, please update your app so you don't face such issues in future. "
vaibhav chudasama
April 28, 2024
After making payment the amount has been deducted and still asking for payment on title bar... Neither i have recieved the acknowledgement copy or nor download the acknowledgement copy manually from payment history tab even current and previous month's acknowledgement copy is not reflecting payment history section...Very poor app, Lots of glitches... Please update the app.
9 people found this review helpful
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Adani Electricity, Mumbai
May 30, 2024
If payment is done the Adani Electricity app it will reflect in the Mobile App Payment Log Home /Payment /Mobile App Payment Log the payment log will also show failed payment transactions. Outside of the Adani Electricity app after making payment then it will reflect in payment history Home /Payment/Payment History.
Sameer Shetty
June 16, 2024
App keeps crashing. Get index 0 out of range error after registering the app. Also on website trying to change name - after uploading all documents and trying to submit it takes back to login page I tried almost 7-8 times. Pls help
2 people found this review helpful
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Adani Electricity, Mumbai
June 26, 2024
Thank you for your feedback. Please ensure that you do not have connectivity issues while using the app. In case, you continue to face the issue, request you to please re-install the app and try again.

What's new

Minor enhancements and bug fixes.