
A Google user
It really sucks! Takes too long to show a pending payment. Wasn't sure after 3 days if I actually made the payment for my mortgage because it didnt show pending so I made ANOTHER PAYMENT so it wouldnt be late. I actually put my experience on FB and WOW! I AM DEF NOT ALONE! OVER 100 NEGATIVE RESPONSES! Apparently lots of people do NOT LIKE THE APP. Actually thought about changing banks.
1 person found this review helpful
Advia Credit Union
May 14, 2019
Hi Jackie,
I'm so sorry to hear about your issues with the app. Would you mind live chatting with us at adviacu.org or calling us any time at (844) 238-4228 so that we can get some more information about your experience? Thank you.

A Google user
it's nice to have an app, but it doesn't seem to work very well for me. The left side menu randomly pops open and covers half my screen. Plus, when I actually do open the menu, the little ad at the top takes a few seconds to appear, and when it does, it shifts all the selections down. I am constantly selecting the wrong thing because of these menu shifts. I woukd say, the App needs some fine-tuning.
8 people found this review helpful
Advia Credit Union
June 24, 2019
Thank you for sharing your experience with the app. I would recommend checking for app updates as we are regularly implementing and improving the app. If you are still experiencing issues, please live chat with us at adviacu.org and we'll be happy to assist.

A Google user
Normally the app works great, but ..... it goes through periods of time where it's down. Right now I have updated my app, tried to log in on my computer, and still can not reach anything! I have also reset my router as well. I know it's not a problem on my end. It has been 3 days now. I have literally had to call the 800 number, and go through all of that jazz.
2 people found this review helpful
Advia Credit Union
December 26, 2019
Hi Sabrina,
I'm sorry to hear you've been having trouble! If you're still experiencing issues, would you mind live chatting with our support team? We're here to help!