Steve
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App stopped connecting to watch. Uninstalled several times. Tried shutting off watch and phone and restarting Bluetooth. Everything else connects and works with watch just fine. T-Rex 2. Editing this comment to respond to developer's response. It stopped connecting after the most recent update. Exact time and day is unknown since I don't use the app every single day. But it was definitely since the most recent update.
5 people found this review helpful
GIK-Team's web
June 1, 2024
Thank you for sharing your experience. Could you please let us know when you first noticed this issue with the app not connecting to your T-Rex 2 watch? This information will help us understand if it correlates with a recent update or other changes. Thank you for your cooperation as we work to resolve this issue.
Skip Tribby
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I bought an Amazfit T-Rex Pro watch and after a short period of time, I got bored with the watch faces that came with it. I found this app and downloaded. It worked beautifully then started having some hiccups. I uninstalled for a month or so. Then, I thought I'd give it another try and reinstalled it. It seems they have fixed the problems as it is working really well as of late!
3 people found this review helpful
GIK-Team's web
May 31, 2024
Thank you for your feedback.
Bill H
Like others have said, this used to be a great app. And, from the reading of other reviews, it's not my watch,it's the app. I have a t-rex pro and it used to work fine downloading faces. Now, if I can get 1 out of 20 to sync, it's a miracle. Sync failed constantly. It used to work fine. This app is basically useless now. I'm uninstalling it. I can't recommend it to anyone, at least not until it's fixed.
2 people found this review helpful
GIK-Team's web
June 1, 2024
Thank you for your feedback. Could you please provide more details about when you started experiencing these issues? Specifically, what error messages are you seeing, and during which part of the process does the sync fail? Providing this information will help us better understand the problem and work on a fix.