AMI Co-Pilot

AMI Entertainment Network

About this app

AMI’s Co-Pilot app gives route operators and location staff access to jukebox and AMI device information and controls.

Operator Only Controls:
- Check Route Connections – Know which devices are in an error state, haven’t connected to the AMI network recently, or need to be tended to immediately.
- Access Operator Reports – View your total jukebox and mobile revenues, last collection time, staff rewards status and more.
- Access Location Details – View contact details for your locations and get driving directions to your locations.
- Receive Jukebox Notifications – Get alerts for power downs, overheating, event mode and door opens.
- Enable & Manage BGM – Turn background music on at your locations and schedule which stations to run.
- Credit Management – Add credits to your jukebox.
- Launch Service Mode & Jukebox Calibration – Direct staff at the location to access maintenance options to troubleshoot the jukebox.
- Enable Staff Rewards – Enroll your locations in AMI’s Staff Rewards Program to incentivize them to help drive mobile usage and revenue.

Operator & Location Controls: (Note: Operators must give location staff permissions to access any or all of the below features)
- Access Jukebox Remote Control Functions – Adjust volume levels, pause & reject songs, power off and reboot equipment.
- Create & Manage Digital Ads – Ad Manager, AMI’s free digital signage tool, lets you create and schedule ads to run on your jukeboxes and connected TVs.
- Manage BGM – Temporarily adjust the background music station schedule.
- Event Mode – Temporarily halt music playback and prevent patrons from making paid selections at the jukebox or via the AMI Music app for a set amount of time.
- Fast Blast – Send notifications to your AMI Music app users once every calendar month.
- Manage Staff Rewards – Track weekly progress for the Staff Rewards Program and redeem free AMI Music app credits earned.

Ratings and reviews

The rewards tab disappears constantly. Try to claim the awards when it is there and it gives an error. Volume function to control the juke box volume only works when it wants to and it makes for a hectic evening when there is no actual remote for the juke box. If we as business owners and staff are going to pressured to using the app it needs to function correctly more times than not.

Was a good app but after the fingerprint scan upgrade (2.4.1.1649) it got real buggy and barely lets me in...it just spins after I enter my login. Once in its really cool but the waiting for login in very frustrating. I know I'm using the correct username and password combo bc I can web in so it must be just the app authentication that is broken

App won't open anymore. Issues before last update was that you'd get kicked out & your password would need to be reset even though you're putting in the same correct one.

What's new

- Set up and assign a new jukebox to a venue
- Configure a replacement hard drive
- Transfer a jukebox from shop to venue