Rajab Ali Khan (Bhutta)
I recently used the Daewoo Express app for travel, but found it lacking. The app's interface is not user-friendly, and it fails to locate routes for specific areas. This crucial feature's absence significantly detracts from its usefulness. I hope the developers address these issues to improve the app's functionality and user experience.
18 people found this review helpful
Daewoo Express Bus Service Pakistan
March 14, 2024
Thank you for sharing your experience and feedback regarding the Daewoo Express app. We understand the importance of having a user-friendly interface and comprehensive route search functionality in our app. We are committed to improving the app to better meet the needs of our passengers.
Tabia Arslan
I recently traveled with Daewoo bus service, and I have to say, my experience was quite disappointing. The quality of service need too much improvements. The staff were unprofessional and seemed uninterested in providing basic customer service. Their attitudes were rude and dismissive, making the journey uncomfortable. The overall condition of the bus was also subpar, with cleanliness being a major concern.
1 person found this review helpful
Daewoo Express Bus Service Pakistan
April 30, 2024
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at quality.assurance@daewoo.com.pk.
Aamir Shahzad
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Asalam o alykom. I already requested to modify the seat numbers in the buses as per the app. There is always conflict when the people choose the windows seat from the app and actually different in the bus. Mostly I had misbehave from other passengers. So what is the advantage of this app if people cannot get the required seats, window or aisle?
11 people found this review helpful
Daewoo Express Bus Service Pakistan
March 4, 2024
Thank you for reaching out and bringing this to our attention. We appreciate your patience and cooperation as we work to resolve this matter promptly. We are dedicated to continuously improving our app and overall service quality.