
Guillaume Ryder
- Flag inappropriate
- Show review history
Many bugs in the registration process. Very slow too. Keeps failing with random, generic errors and no details about what went wrong. I had to retry the registration process a dozen times as each step failed at least once. It was an ordeal! Scanning my ID card never worked (the screen to scan the back side is broken, the "start" button stays grayed out), I had to use my passport (no back side to scan).
5 people found this review helpful

Jane Davies
Scanning very poor and difficult to use. Finally managed but got message 'City of birth not recognized' although app had read the city name from my passport. Interesting that someone else had exactly the same problem in 2023. Clearly nothing has been done to resolve the issue.
1 person found this review helpful

Nicolas Babeau
easy to use. Single challenge, for person with glasses like me, hard to read instruction while getting my face scanned