Andrew Oakes
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Worked fine for a bit, but after like 3 weeks it won't let me add any funds to my account. It will load for 15 seconds before saying "uh oh, failed to add funds". I have deleted and reinstalled the app, forced stopped it and reset my account, didn't work. I tried deleting my old account and start a new one with a new email but now it says the password, the one I just made, is wrong. Tried to send an email to reset password, doesn't send. And even after deleting my old account it still exists.
8 people found this review helpful
Angel S.
Signed up and deposited money at kiosk, got a welcome email to get the app. Downloaded app but did not recognize my password and never get email to reset. So now I've got a balance of unknown amount that I can only use at kiosk without the ability to view or add more money via app. Won't be adding more money to this that's for sure.
Terry Flemings
Should have read the other reviews prior to downloading the app. Same issue as the others. Set up an account at kiosk. Tried to link the account however keeps saying incorrect password when I know I'm using the password and have changed several times. Not worth all this trouble to use. And, if you see the same consistent problem with different users then there must be a problem with the app.
53 people found this review helpful
365 Retail Markets
November 28, 2022
Hey Terry, we are sorry that you are experiencing this issue. Our team can help you link your kiosk account to the app if you contact us at (888) 365-6282 or support@365smartshop.com