
Branan Roughgarden
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Absolutely garbage application and idea. You won't let us rename the position to common names that we know in our call center? Instead we have to search for a random letter and number combo that never shows up in order on our device. Wasting valuable time for emergency dispatchers. Give us back wired connections. It's like Xybix has never actually worked in call centers before. Seriously, this is an amateur application and idea that should have never made it to production.
2 people found this review helpful

Robert Inzano
Has potential but needs work. Very buggy and requires frequent rebooting of the device as well as force closing/reopening the app. Doesn't work well on every model phone, settings such as light color change do not persist after touching the back button, and if you have your phone's font too large, certain controls are not available. My center has a large number of desks, and I'd be happy to help test app fixes.
3 people found this review helpful

Karoline Mayville
Amazing concept, unfortunately, useless mess of an app. Seems to cater to iphone users only, as my coworkers who are apple users seem to have no issues. Those of us who use Android users have nothing but issues, from display to connectivity, nothing works right, if at all. My phone is a Galaxy s23, only 6 months old, and I have had zero issues with any other apps or functions, so I know it's this app. I've tried reinstalling, does nothing to fix the problems. Absolute frustrating garbage.
4 people found this review helpful