Brivo Access

Brivo Systems, LLC

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About this app

The Brivo Access mobile application lets you manage and administer your Brivo Access account with your smartphone or tablet. Available exclusively for the Brivo Access cloud-based access control platform.

Manage and administer Brivo Access from anywhere using your mobile device. This app seamlessly extends our Brivo access control and video surveillance platform to a smartphone, integrating door control and credential management with live and recorded video in a user-friendly application. Administrators can manage building security on the go, providing peace of mind, operational flexibility and ease of use.

Just download the app and sign in with your Access credentials. Administrators can then:

* View live video
* Review events with recorded video
* Monitor activity logs of multiple sites
* Unlock doors remotely
* Suspend or reinstate user credentials
* Create new users and assign them Brivo Mobile Pass
* Take pictures of users that automatically upload to Access

The Brivo Access mobile application for Android requires a subscription to Brivo access control. To activate mobile video surveillance an active subscription to Brivo Access Video is also required.

Ratings and reviews

Not working when you have multiple locations. The drop down menu doesn't work. You need to setup 2-step authentication everything so it never actually set it up. Customer service was not helpful and I told them the app has bugs they kept telling me to reinstall the app. Oh, our doors also incorrectly labeled with spelling mistakes that they can't fix.

We have been a Brivo user for 7 years and heavily rely on the mobile app. The nature of our organization makes it imperative to "Access" various user data, referred to by Brivo as custom fields. We've spent an enormous amount of time entering custom field data which now can't be accessed on the mobile app. Remotely unlocking doors on Android doesn't work but works on iPhone. Paid more this year and got less! For us, this is a terrible change!

We started using this app apprx the 2nd QRT 2022. Considering our purpose for usage, it was a decent app for tracking, that could've received a 4 star. In 2023, it started crashing more. Since the last update earlier this year, it seems to crash less than before. However, for some random reason around the SEP or Oct 2023, the day & time have been out of sync from our video system & the online app via the computer. I figured w/ the 2024 update it would be corrected. NOT! Please fix the bug(s).

What's new

Hello!, Hola!, Bonjour!, Hej!, this update provides support for any Brivo Access supported language. Simply set your device to that language and Brivo Access will follow.
We have also made some minor bug fixes and enhancements.