BT Email

BT Group PLC

About this app

PLEASE NOTE, the BT Email app is only available for users of our new email service.
To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it-

If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.
his is what you will get: - A brand new app – Designed specifically for our email service, completely BT-run and UK supported. - No need to worry – our world-class cyber security protects your email to give you complete peace of mind. - Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, autoreplies and more via the settings menu. - Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier. - We’ve got rid of the ads - even better, there’s no annoying advertising.

Ratings and reviews

This is the message that I get when trying to log in to my email now: Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003. Details to Contact BT. The "help" page just gives tips and I go round in circles trying to find out how to fix the problem, with no option to contact anyone. I've been locked out of my account for two days now.

App is slow when deleting emails, too much lag really slows down a quick inbox cleanup at the end of each day. Font choice and line spacing needs to be editable as the default is awful if you have a lot to get through. Could be good with some simple functionality improvements. No need to reinvent the wheel here

21/10/08 - The app has started nagging me to update my review: - The worst email client and service I have ever used. Frequent outages, slow requests. - It's 2021 and this email service STILL has no 2FA. - No synchronization between clients unless the user manually refreshes. Regular popups telling you there was an error and you need to refresh. - No push notifications. Enjoy manually opening the app and refreshing to see if you got any new messages. - Spam filter is inadequate. 0/5

What's new

This release has features available to customers to request on, which support tags and the ability to create, update and delete filter rules. There is a fix to issues reported when downloading releases of the mobile clients. The Out of Office “From” date and “To” date is to be 24 hours apart. There are also some fixes to issues when downloading or viewing some attachments and opening hyperlinks in html.