Consumers Credit Union
4.3star
1.6K reviews
100K+
Downloads
Everyone
info
About this app
Bank on the go anytime, from anywhere with the Consumers Credit Union Mobile Banking App:
• Deposit checks
• Pay bills
• Check account balances
• Transfer funds
• Set alerts
• Send & receive secure messages
• Track your budget
• Review Activity
Consumers Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on.
• Deposit checks
• Pay bills
• Check account balances
• Transfer funds
• Set alerts
• Send & receive secure messages
• Track your budget
• Review Activity
Consumers Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.3
1.56K reviews
Chris Eaves
- Flag inappropriate
- Show review history
February 2, 2023
App has gone downhill. To sign in, you have to receive a phone call with a six digit PIN with NO option for a more appropriate method, such as a text message or authenticator app. Update: I haven't changed anything and am now getting a text authentication option. Perhaps the service was down when I submitted my review. I'm still keeping this as 1 star, as I get prompted every time I open the app, even though I keep selecting "register device."
9 people found this review helpful
Consumers Credit Union (CCU)
February 2, 2023
Hi, Chris. Thank you for your review and feedback. We are sorry to hear of the difficulties. If you would like to add a phone for text verification, please select Profile & Settings>Security Preferences>Secure Delivery. If any assistance is needed, please email digitalsupport@myconsumers.org. Thank you for your time.
Steven Divers
- Flag inappropriate
- Show review history
March 27, 2022
Very difficult to navigate. Can't even find where to make a payment on my car loan. Charges a service fee to make a payment using the app. Not user friendly at all! (Update) After using the app for a while and dealing with customer service over the phone I have gone from 2 stars to 1. If this company cares at all about keeping customers they need to fix their issues!
13 people found this review helpful
Consumers Credit Union (CCU)
December 1, 2021
Hi, Steven. Thank you for your review. We are sorry to hear of the difficulties. If you would like to further discuss, please write us at digitalsupport@myconsumers.org. Please note, an external bank account can be linked for payments under Transfers>Add External Account. There is no fee for this service. Thank you for your time.
John Gilbert
- Flag inappropriate
- Show review history
December 11, 2024
I was not able to enter the bill pay menus with the latest version of the app. I called for support and Lupita had me remove the app and reinstall it. I removed the app and it would not reinstall as it was "no longer supported on your device." I asked for the APK to reinstall the old version and they refused to give it to me. Very disappointed in the entire experience. What a waste of time. Digital support has gone downhill from when it was Andigo and MECU.
8 people found this review helpful
Consumers Credit Union (CCU)
January 3, 2025
Hi, John. Thank you for your review and feedback. We are sorry to hear of the difficulties. If we can assist, please email us at digitalsupport@myconsumers.org.
What’s new
Feature enhancements and bug fixes
App support
phone
Phone number
+18772752228
About the developer
Consumers Co-Operative Credit Union
digitalsupport@myconsumers.org
300 N Field Dr
Lake Forest, IL 60045-2513
United States
+1 847-370-0867