2.6
579 reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

This app allows an Android-based smartphone with NFC to interact with the CRTM virtual transport card

It is an essential requirement to install this app from the CRTM and Google Wallet

The basic operation, starting from this CRTM app, requires these steps:
1.- Register a bank card
2.- Acquire virtual multi-trip ticket card
3.- Save the virtual card purchased in Google Wallet
Updated on
Dec 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.6
577 reviews
Denis DuBois
August 28, 2025
you need the other app to recharge a virtual card
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Consorcio Regional de Transportes Madrid
August 29, 2025
Hello Denis, that´s right, at the moment it´s necessary to download the Google Wallet app too and it´s important to keep both applications updated for proper functioning. We are working to improve the operation of the application. Regards.
Miguel Ángel
October 15, 2025
No funciona. 1.- Instalo la app 2.- Tengo ya instalada Google Wallet 3.- Registro cuenta bancaria en la app 4.- Entro en comprar títulos y tarjeta y me indica que no hay registrada tarjeta transporte. Según las instrucciones hay que comprar una tarjeta pero no es posible.
13 people found this review helpful
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Consorcio Regional de Transportes Madrid
October 17, 2025
Buenos días, Miguel Ángel, si continúa la incidencia puedes enviar un correo a pruebaappcrtm@madrid.org para descargarte la nueva app en la que se está trabajando, e indica que has puesto una reseña de la Tarjeta Virtual. Saludos cordiales.
Jose M
September 22, 2025
Patetico, no funciona. El dinero publico se lo ha llevado algun listillo amigo de alguien, el cual ha creado esta chapuza para justificar la mordida, a tomar el pelo a otro. Edit: es ridículo que contesteis que abra una incidencia, cuando hay decenas de personas reportando lo mismo, pero bueno vamos también a pagar el sueldo de una persona que contesta cosas que no aportan nada
10 people found this review helpful
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Consorcio Regional de Transportes Madrid
September 22, 2025
Buenos días, Jose, puedes comunicar el fallo que te has encontrado al usar la aplicación a través de la opción Reportar incidencia del apartado Información del menú de la app. Saludos.

App support

About the developer
CONSORCIO REGIONAL DE TRANSPORTES PUBLICOS REGULARES DE MADRID COMUNIDAD DE MADRID
luis.criado@crtm.es
AVENIDA ASTURIAS, 4 - PLANTA 2 28029 MADRID Spain
+34 655 44 43 77