CS Utilities

Colorado Springs Utilities

About this app

Pay your bill, get insights on your use, and report outages when you’re on the go. Our new site is easy, secure, and convenient.  The new, simplified app makes it easier to: 

- Review your bill 
- Pay securely 
- Compare and manage your energy use 
- Get tips for lowering your bill 
- Report and track outages 
- Update your profile 
- Contact customer service 
- Enroll in email or text notifications 
- Submit rebates 

Ratings and reviews

This app is awful. The two factor authentication is strictly through email. Every time I try to log in, the process times out during validation of the authentication code. When it does work, the pages are usually blank, with just a sliver of a button peeking out from the notification bar at the top of the phone screen. This app is less user-friendly than Donald Trump. It's laughable to suggest we download the app when it never works.

6 Months. It took 6 months to "find" my account. Had to repeatedly enter it over and over again, use the mail that they sent me for the bill, still didn't work until I went onto an actual computer to input everything. And it still had trouble with the next step. Finally, about to give up, I went onto my iPad and downloaded the app and I was able to at least progress a little further. At least enough to get started on my account. It shouldn't have taken 6 months 🤦🏾‍♂️

painfully slow and terrible. takes 5 minutes to login, multifactor is email only, even the most basic apps allow for biometrics. this app was not designed well, I suspect it's a web application wrapped in an android app wrapper. please try again. also forced me to reset my password and while doing so I got no confirmation that it actually changed. it just sat on the same page with no updates.

What's new

Thank you for using the CS Utilities app. We work to constantly improve your experience. In this version, you'll see enhancements and improved app performance.